Privacy Policy
Effective Date: August 20, 2026
Your privacy matters to us. We only collect the information needed to respond to inquiries, provide service, process invoicing, improve our website, and communicate with customers. We do not sell your personal information. This Privacy Policy explains what information we may collect through www.valleypool-service.com, how we use it, and when it may be shared.
Information We Collect
When you contact us, request an estimate, or fill out a form on our website, we may collect information such as:
- Name
- Phone number
- Email address
- Service address
- Details about your pool or requested service
- Any other information you choose to provide
We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage data.
How We Use Information
We may use the information we collect to:
- Respond to estimate requests and inquiries
- Schedule and provide service
- Communicate about appointments, service updates, and billing
- Improve our website and customer experience
- Maintain business records
- Help detect spam, abuse, or fraudulent activity
- Comply with legal obligations
Cookies and Analytics
Our website may use cookies and similar technologies to improve website performance and understand how visitors use the site.
We also use Google Analytics to help us measure traffic and improve our website.
You can control cookies through your browser settings, though disabling them may affect how parts of the site function.
Forms and Spam Protection
Our website may use tools such as Google reCAPTCHA or similar services to help prevent spam and abuse. Those tools may collect certain technical and usage data as part of their security process.
Payments
Customers may receive invoices with a payment link. Payments are made through the Skimmer app or its related payment tools, not directly through our website.
We do not store full payment card information on our website. Payment information submitted through invoice links is handled by the applicable third-party platform and is subject to that provider’s own policies and practices.
Sharing of Information
We do not sell your personal information.
We may share information only as needed with trusted service providers that help us operate our website or business, such as website, analytics, invoicing, scheduling, or payment-related providers, or when required by law.
Data Security
We use reasonable safeguards to protect the information we receive. However, no website or electronic transmission is completely secure.
Third-Party Services
Our website may contain links to or use services provided by third parties, including Google Analytics, Google reCAPTCHA, and Skimmer. Those third parties operate under their own terms and privacy policies.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
Valley Pool Service
Email: [email protected]
Phone: (480) 717-9018
Website: www.valleypool-service.com
